Salespeople and frontline workers chat with our AI-driven virtual assistant on existing messaging apps such as WhatsApp and Facebook Messenger; no separate app download is required. We leverage the existing WhatsApp addiction to drive exceptional user adoption. English, Hindi, Kannada, Tamil, Telugu and Bengali are supported.
A web-based dashboard allows employers to track usage data that can be used for business intelligence. Our virtual assistant is completely customizable to align to employers' support, training, communication and reporting needs.
Size of Workforce
Rs. 18 crore
Total Loss per Year
Instantaneous resolution of product or process related queries during customer interactions.
Highly engaging and regular practice for enhancing selling skills and customer service.
Broadcast important updates and administer surveys to keep everyone on the same page.
“With Vahan, we have experienced a high degree of expertise right from need identification and custom content development to seamless deployment.”
We ❤️ our customers, and our customers ❤️ us back.
“I have never seen such great buzz and adoption for a similar product before!”
By reaching users where they already spend time, i.e. messaging apps such as WhatsApp, our product guarantees high user engagement which, in turn, translates to great outcomes.
“Field jobs are very difficult therefore I find the help on Vahan very useful!”
Delivery executives are sent on the field after 1-2 days of training. Since most have poor educational backgrounds and low professional experience, they tend to get overwhelmed quickly.
“After using Vahan, I am able to give the best service to my riders!”
In developing countries, drivers are thrown into the deep end without being given any understanding of good customer service.