2.2. Further, you agree and consent to receive all communications related to the Services at the mobile number provided by you to Vahan, even if such mobile number is registered under DND/NCPR list under the Telecom Commercial Communications Customer Preference Regulations, 2018 (“TRAI Regulations”).
2.3. Notwithstanding your registration with the National Do Not Call Registry (In Fully or Partly blocked category under National Customer Preference Register set up under the Telecom Regulatory Authority of India), you hereby express your interest and accord informed consent to receive communications (including commercial communications) in relation to the Services.
2.4. You further confirm that no communication to you from Vahan or on behalf of Vahan shall be construed as Unsolicited Commercial Communication under Regulation 2(bw) of the TRAI Regulations and you have specifically opted to receive communications in this regard on the mobile number provided by you.
3.1. While you avail our Services and interact with us, we collect certain personally identifiable information (“PII”) that can be used to contact or identify you. PII includes, but is not limited to, your phone number and other information that by itself or in conjunction with other information, can be used to specifically identify you. However, PII does not include aggregated information that, by itself, does not permit identification.
3.2. Information that we collect when you avail the Services offered by us includes:
(i) Information provided by you
We may require you to provide us with certain information such as your name, email address, and mobile number, postal address, email address, identity proof, address proof, driving license and other information etc. Further, if you communicate with us via the Messenger, our website, or through email, we may collect any information provided in such communication.
(ii) Log Data
We collect information that your browser or device sends us whenever you avail our Services ("Log Data"). This Log Data includes information such as your Internet Protocol ("IP") address, geolocation and geospatial data, browser details, domain servers, device ID& model number, details of your operating system, and other related information. We also collect data on the time and date of your engagement with our Services, the time spent on your engagement with our Services, default language and user preferences, and other similar usage related statistics. We may assign each user of the Services unique identifiers to help keep track of future engagement.
Most browsers and devices are by default set up to accept cookies. You may reset your settings to refuse all cookies or to indicate when a cookie is being sent. However, it is likely that some of the features of our Services may not function properly if cookies are disabled on your browser or device.
(iv) Information received from others
We may combine information about you that we already have with information we obtain from other sources, to provide you a better user experience, to show you advertisements relevant to you, or to optimise the Services offered by us. Examples of information we may receive from other sources includes without any limitation, identification information, date of birth, educational background, customer support or enrolment information, page view, search term and search result information, and credit or identity information.
3.3. Apart from the information listed above, we do not collect any sensitive information such as political opinions, health-related information or any information related to race, caste or religion (collectively, “Sensitive Personal Information”), unless provided by you voluntarily or required by provisions of any applicable law.
4.1. We use your PII and other information collected from you for the following purposes:
(i) To provide you with the functionalities of our Services in a proper manner;
(ii) To track your usage of our Services customise them accordingly to best suit your requirements;
(iii) To send you communications, as per your notification settings, on any updates or developments pertaining to our Services or your engagement with us over Messenger;
(iv) To provide you with support services, whether through email, phone, push notifications or messages through the Messenger;
(v) To provide you with technical support, including updating Services;
(vi) To improve the quality, features and functionality of our Services, including by seeking performance reviews or feedbacks pursuant to the recruitment opportunities provided through the Services;
(vii) For the purposes of auditing, research and analysis to ensure the stability of our Services;
(viii) To improve the security of the Services provided by us;
(ix) To carry out marketing analysis to understand the features of the Services that may be optimised;
(x) To back up our systems to ensure preparedness for disaster recovery;
(xi) To protect our rights and property and the rights and property of our other users;
(xii) To offer customized ad experience by us or google ads;
(xiii) To combine your PII or other information with information obtained from other sources, and publish summaries online or offline;
(xiv) To provide information to third-parties performing services in support of our Services;
(xv) To communicate promotions and other offers, and for the purposes of advertisements;
(xvi) In pursuance of the terms and conditions of any arrangement or transaction with any third party, that we are currently engaged in or might potentially engage with in the future including without limitation, for the transfer of your PII and other information in lieu of consideration;
(xviii) To respond to legal requirements, exercise our legal rights and defend against any legal claims, to protect our interests or those of any third parties; and
5.1. Your PII or other information collected from you may be stored and processed on computer systems located outside India, and through your use of the Services you unequivocally consent to the processing and storage of your information outside of your own jurisdiction. You understand and agree that we may continue to store your information after you cease to use the Services or disable your use of the Services.
5.2. We store some of your information on your browser or device for subsequent retrieval and utilisation. Such information stored on your personal device is subject to the security offered by your device, browser, and other components. You understand and agree that we cannot be held responsible for any compromise of access to your personal browser or device, for loss of information, theft or for any exploits or logic attacks on your browser or device through malware or other software or hardware that is outside the control of Vahan and the scope of Services offered by us.
5.3. Although the security of your PII and other information is important to us, do remember that no method of electronic storage or method of transmission is 100% secure. While we strive to use commercially acceptable and standard means to protect your information, including internal reviews of our data collection, storage and processing practices and security measures, we cannot guarantee absolute security in this regard. You provide your PII and other information to us at your own risk.
6.1. We may employ third parties to facilitate the functioning of the Services, to provide the Services’ functionalities on our behalf, to help us analyse how the Service is being used, to serve advertisements to our users, or to perform other related activities pertaining to our operations. We may share your information with third-parties in the following circumstances:
(i) We have obtained your consent, including when you choose to provide us your information for any purpose whatsoever;
(ii) For the purposes of carrying out the Services offered by Vahan, including but not limited to matching Users with employment opportunities offered by third parties;
(iii) If sharing or disclosure of your PII or other information is necessary to operate the Services;
(iv) For the purposes of displaying advertisements;
(v) If we have been purchased by a third-party;
(vii) If your PII or other information is demanded by a court order or by governmental or statutory authorities;
(viii) If sharing or disclosure of your PII or other information is needed to help prevent against fraud or the violation of any applicable law, statute, regulation, ordinance, or treaty;
(ix) If sharing or disclosure of your PII or other information is needed to protect our employees, independent contractors, officers, members or other users; and
6.3. We may share your PII or other information with our parents, subsidiaries, divisions, and affiliates or as part of any sale, merger or acquisition.
6.4. We will never sell your PII or other information to unaffiliated third-parties without your approval.
7.1. Upon you ceasing the use of our Services, we shall archive your PII. We will retain archived information indefinitely in our secure database for the purposes of our records. Non-personally identifiable information is retained indefinitely for analytics. However, any Sensitive Personal Information collected by us, if any, shall be destroyed upon such cease of use.
Name: Madhav Krishna